FAQs
How long will it take to receive my order?
Orders are typically processed and shipped within 1-2 business days. Once shipped, delivery times vary depending on your location and the shipping method selected at checkout. You can track the status of your order using the tracking information provided in your shipping confirmation email.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within 30 days of receipt for a full refund or exchange. Please see our Returns & Exchanges page for more information on our return policy and instructions on how to initiate a return.
Are your products covered by a warranty?
Yes, all of our products are covered by a limited warranty against defects in materials and workmanship. Please refer to the warranty information included with your product for details on coverage and exclusions. If you believe your product is defective, please contact us and we will be happy to assist you.
Do you offer wholesale or bulk pricing?
Yes, we offer wholesale pricing for retailers and businesses interested in carrying Oak Brook products. For more information on wholesale opportunities and pricing, please contact our wholesale team at [email address].
Can I track my order?
Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order and monitor its progress as it makes its way to you.